Flight Attendants
January 18th 2008 06:49
After spending far more time flying in the last seven or eight months than I’ve ever done, I’m in a bit of a position to offer some comments on the behaviour/attitude of flight attendants.
The Korean Air ones can’t be beat. They are unfailingly polite, will do an enormous amount for you and look fresh as daisies all the time. And their uniform is great and suitable for people working in cramped conditions. On top of this they work almost constantly during the up to twelve hour flights. Exhausting for them (as well as us!)
The ones on Ryanair, one of the cheap flights we went on at least three times, are so busy having to sell stuff to the passengers that they don’t really have time for much service.
EasyJet was much the same.
Air NZ. Well, when we returned to NZ and got back on an Air NZ plane, it was great to have the sense of ease and laidbackness that the attendants exuded. However, the ones on the home flight were so laidback that they forgot orders, mixed up passengers, said they were going to get us all to do a survey and then never did. The ones on the flight to Auckland back in June, on the other hand, were equally relaxed (we helped them do the crossword they were trying to beat the pilots at), but they also managed to do their job comfortably. In spite of being garbed in one of the worst-designed costumes on any airline in the world: the loose bits of material alone must drive the women mad. (The guys don’t look that good either, but at least they don’t have silly scarf bits hanging around.)
I thought about all this because of a headline I’ve just read on the Net: Ask the Readers: Was it Too Harsh for American Airlines to Upbraid its Flight Attendants After 30-40% Salary Cuts?
The post then goes on about negative comments passengers had made which had been reported to the airline executives, and then passed onto the attendants. After reading these comments I must say I’m glad we flew with the companies we did, even though the staff may not all have been up to the standard that airline attendants used to exhibit.
Don't forget to check out this post for today's special word!
The Korean Air ones can’t be beat. They are unfailingly polite, will do an enormous amount for you and look fresh as daisies all the time. And their uniform is great and suitable for people working in cramped conditions. On top of this they work almost constantly during the up to twelve hour flights. Exhausting for them (as well as us!)
Korean Air flight attendant
The ones on Ryanair, one of the cheap flights we went on at least three times, are so busy having to sell stuff to the passengers that they don’t really have time for much service.
EasyJet was much the same.
Air NZ. Well, when we returned to NZ and got back on an Air NZ plane, it was great to have the sense of ease and laidbackness that the attendants exuded. However, the ones on the home flight were so laidback that they forgot orders, mixed up passengers, said they were going to get us all to do a survey and then never did. The ones on the flight to Auckland back in June, on the other hand, were equally relaxed (we helped them do the crossword they were trying to beat the pilots at), but they also managed to do their job comfortably. In spite of being garbed in one of the worst-designed costumes on any airline in the world: the loose bits of material alone must drive the women mad. (The guys don’t look that good either, but at least they don’t have silly scarf bits hanging around.)
Air NZ flight attendant's uniform
I thought about all this because of a headline I’ve just read on the Net: Ask the Readers: Was it Too Harsh for American Airlines to Upbraid its Flight Attendants After 30-40% Salary Cuts?
The post then goes on about negative comments passengers had made which had been reported to the airline executives, and then passed onto the attendants. After reading these comments I must say I’m glad we flew with the companies we did, even though the staff may not all have been up to the standard that airline attendants used to exhibit.
Don't forget to check out this post for today's special word!
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Comment by Mike Crowl
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Tch, tch, the customers making the rules!